Job details

Technical Consultant (Cloud technology)

Company details

Sopra Banking Software is one of the fastest growing global Fintech companies, featured in IDC Fintech Top 100 Rankings! We build the technology that powers the world’s best financial institutions, enabling millions of people to access better financial services.

We are committed to employing a diverse and creating an inclusive culture where all our people can be themselves and succeed on merit. So if this sounds like a culture you would like to be part of then be assured that we will welcome your application.

We believe our people are our greatest asset. We actively encourage the professional development of our employees with on the job training, learning from our subject matter experts, access to our Sopra University e-learning, and the benefit of external training opportunities.

As part of our hiring process new employees will be required to pass a confidential consumer credit check and DBS check. This is a straight forward credit check for CCJ’s, bankruptcy and a criminal record check, however if you wish to know more about what is or is not acceptable please ask our recruitment team.

Function

Sopra Banking Software is currently seeking a Technical Consultant to join our expanding Managed Services department to provide key services within live production environments.

The role requires an individual to:

• Provide systems administration on a day-to-day basis, alongside project activities to support our customers.
• Utilise strong technical skills and utilise a variety of architectures and software solutions.
• Demonstrate dynamic problem solving ability, enthusiasm and a desire to constantly improve the customer experience.
• Demonstrate attention to detail, quality and getting things right first time are essential.

Key Responsibilities:

• Responsible for meeting and exceeding Managed Service SLAs as part of a wider team
• Support of multiple customer environments, both on premise and cloud hosted
• Responsible for reactive tasks such as troubleshooting, system performance monitoring, optimisation, automation activities/tasks, troubleshooting incidents, database refreshes to software and hardware upgrades.
• Work as part of a team to deliver complex projects
• Work with the wider team to recommend, create and implement automation and optimisations as part of continual improvement activities
• Work as part of an out of hours rota to support production environments as part of a wider team – additional compensation would be provided for this.
• Ensure Sopra Banking and Managed Services security requirements are met at all times
• Interact with both internal and external customers in a professional manner
• Possess the drive to keep up to date with the latest technologies and industry trends

Profile

Candidate Requirements:

• 3 years' or more experience in a similar technical role
• Strong knowledge and skills in Cloud related technologies
• The ability to troubleshoot complex problems
• Experience of Citrix Xenapp/VirtualApp
• Strong understanding of Microsoft Windows technologies; All Windows versions (7, 8, 10 2008, R2, 2012 and 2012 R2, 2016 and 2019; IIS, Active Directory, DNS)
• Experience with Windows Support Tools (WSUS, MOM, PowerShell, etc.)
• Experience with VMware's products (VMware ESX, vCentre, vCloud, vSphere)
• Experience of Windows Terminal Services
• Experience of networks and Firewalls
• Experience of troubleshooting, implementation and deployments
• Strong verbal and written communication skills, and comfortable to communicate at both a technical and a non-technical level
• A willingness to travel between offices and data centres when required

Offer

By joining the Sopra Banking Software team you will enjoy our excellent rewards and benefits schemes including a 6% pension contribution, employee share scheme (buy one get one free), an option to buy or sell holiday days, medical insurance, critical illness cover, a health cash plan, and an openness to discussing flexible working arrangements, plus many more excellent benefits.

Salary of £30,000 - £35,000 p/a

  • Placed on:Thu 20 February 2020
  • Location: Sheffield or Dunstable

Sopra Banking UK

Office 1 The Square, 2 Broad Street West
S1 2BQ Sheffield
United Kingdom

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